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Release Notes

10.2.1​

November 24, 2022

Release Notes

  • Fixed an issue with setLanguage API where the passed language was not being applied.

10.2.0​

October 11, 2022

Release Notes

  • Added the capability for Outbound Support. You can reach out to your users proactively without they having to raise a ticket first. For more details, refer Outbound support.

  • Introduced a new API clearAnonymousUserOnLogin:(BOOL)shouldClear to support maintaining anonymous user on login. For more details, refer Anonymous users

  • clearAnonymousUserOnLogin() API will be deprecated.

  • Removed the Take Photo or Video option from the attachment flow. You don’t have to ask for camera permission in your app for Helpshift use-cases anymore. This is applicable to iOS 11 and above. On iOS 10 and below, attachment options will not be available.

10.1.1​

May 09, 2022

Release Notes

  • Added more verbose logging around legacy to SDK X migration scenarios.

10.1.0​

December 22, 2021

Release Notes

  • Added support for adding breadcrumbs and debug logs to a new conversation filed by an end-user. For more details, refer our Tracking page.
  • Added support for showing an announcement in Help Center. For more details, refer here.
  • Added migration support from legacy SDK to SDK X. For more details on how to migrate, refer our migration guide.

10.0.0​

May 12, 2021

Release Notes

  • Launched next-generation SDK X v10.0.0 which has lower size foot-print and requires minimal SDK upgrades to adopt new features and bug fixes.

Getting started guide

  • To start using SDK X 10.0.0, please refer to the guide here

1.0.0-beta​

September 25, 2020

Release Notes

  • Launched next-generation SDK X Beta which has lower size foot-print and does not require SDK upgrades to adopt new features and bug fixes

Getting started guide

To start using SDK X 1.0.0 beta, please refer to the guide here.